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Privacy Statement

Collecting Information

Dalton Learning Lab Limited (“DLL”, “we” or “our”) may collect both Personal Information and Non-Personal Information.


Personal Information

For the purpose of this Privacy Policy, “Personal Information” includes information (1) that can be used to specifically identify or contact you (such as your first and last name, account or user name, account number, mailing address, e-mail address or telephone number); (2) about you or your activities or preferences when such information is directly linked to personally identifying information; and (3) that may be used to contact you on-line or off-line.

Non-Personal Information

For the purpose of this Privacy Policy, “Non-Personal Information” is information that, by itself, does not identify you personally and can include gender, age or interests, and cannot be used to get in touch with you. This Privacy Policy does not restrict or limit our collection of aggregate information or Non-Personal Information.


Personal Information and Non-Personal Information maybe combined by us to be used for improving your experience with or to aggregate it with information collected from other users to improve or analyze our services.


We collect both Personal Information and Non-Personal information from:


  1. Information that you provide when registering for our courses;

  2. Information that you provide when using our website;

  3. Information contained in or relating to any communication that you send to us;

  4. Other information that you decide to send to us.


You may choose not to provide certain information to us, however, note that we may not be able to provide you with the appropriate services in certain instances.


Some information are gathered automatically when you use our website. We use cookies, and may obtain certain types of information when you access our website. You may disable the use of cookies on your browser if you wish. However, note that this may affect your seamless usage of the website.


Using Personal Information

We will only collect and use personal data that we believe to be relevant and required in providing our best service to you. Personal information submitted to us will be used for the following purposes:

  1. Processing your course application and registration;

  2. Processing your payments, issuing invoices and maintaining payment history and records;

  3. Answering with your inquiries and complaints;

  4. Providing up-to-date information regarding your child’s attendance, progress and upcoming classes;

  5. Providing relevant lesson materials for you or your child;

  6. Sending other non-marketing communications.


If you so agree, weuse your personal data to send you direct marketing and promotional materials, such as delivering news, offers and promotions. Even after agreeing to receive such marketing and promotional materials, you can opt out from receiving these at any time by sending us an email at


Accuracy of your Personal Information

We will, to the best of our ability, keep your personal data accurate and up-to date. We rely on you to disclose all material information to us and to inform us of any errors or changes in such information.

If you would like to notify us of any changes, such as a change of your contact number, please e-mail us at


Disclosing Personal Information

We keep all personal data strictly confidential, and will not disclose personal data outside of DLL unless we have your consent or are required to by law.

We may transfer your personal data to third parties such as employees, related companies, including subsidiaries and associated companies, insofar as reasonably necessary for the purposes set out in this policy.


Protecting and Retaining Your Personal Information

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.


We retain personal data for no longer than is required to fulfill the purpose or any directly related purposes for which the data is to be used, subject to legal, statutory and regulatory requirements for the retention of data.


Statement on Photography and Videography

DLL may occasionally take photographs and videos of students and employees with as little disturbance to the class as possible. We will request for your consent first if we use such photographs or videos for the promotion of DLL for general public viewing, in hard copy, via electronic media or on the website.


If you have any questions or concerns regarding DLL’s Privacy Statement, please feel free to contact us at


Changes to Privacy Statement

We update our Privacy Statement from time to time without prior notice. We encourage you to check our website periodically to ensure that you are aware of the most recent terms.


[last updated on 21 September 2017]

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